KARMURU VENKATA REDDY

Senior Manager | Analytics and Insights

ServiceNow

Profile summary

Senior Manager | Analytics and Insights with 20 years shaping global human resources analytics operations, workforce data strategy, and business intelligence solutions. Directed offshore reporting teams, built standard talent metrics, and translated complex requirements into stakeholder insights across enterprise functions using SAS SQL, Python, MS SQL Server, Oracle, SPSS, and R. Delivered accurate data solutions and analytical consulting.

Career highlights

Global HR Analytics Operations: Shaped global human resources analytics operations, directing offshore reporting teams in India while steering enterprise data strategy across learning, talent, and recruitment functions.

Business Intelligence Solutions: Partnered with product development teams on SAP Success Factors, OBIEE, and Qlik Sense to build reporting products for Global HR and executive stakeholders.

Talent Metrics and Consulting: Translated business needs into analytics solutions, developing a standard set of talent key performance indicators while collaborating across the analytics team to provide consulting services.

Advanced Analytics Certification: Completed advanced professional certification in business analytics using R through the Indian Institute of Technology in Hyderabad.

Key skills

TechnicalSAS SQL Python Databases MS SQL Server SQL Data Analysis Tools Base SAS, SAS MACROS, SAS SQL, Python Databases MS SQL Server, Oracle, MS-Access
ProfessionalStatistical Analysis Packages SAS SPSSS and R HCM Tools People Soft SAP Success Factors Workday BI Tools Tableau and Power BI Data Warehousing Tools Google BigQuery Tera Data Data Analysis Tools Base SAS SAS MACROS HR Tools Taleo HR Direct SumTotal Success Factors LMS DevelopYou & Degreed Oracle MS-Access OS Tools MS Office (Advance Excel, Word & PowerPoint) Cloud Platforms Google Cloud Platform (GCP) Tableau Power BI Base SAS R Taleo DevelopYou Statistical Analysis Packages SAS, SPSSS, and R HCM Tools People Soft, SAP Success Factors, Workday Data Warehousing Tools Google BigQuery, Tera Data

Professional experience

Senior Manager - Analytics and Insights Lead (HR Analytics - HR People Services & Risk Data Strategy, AVP)Jan 2011 - Sep 2022
HSBC, GSC (Bengaluru, Hyderabad)

Directed offshore reporting teams and enterprise data strategy across learning, talent, and recruitment functions. Influenced reporting methodologies by collaborating with product development groups to deploy business intelligence solutions for executive stakeholders.

  • Directed offshore reporting teams in India to execute regular HR analytics operations across workforce MIS and performance management.
  • Partnered with product development teams on SAP Success Factors, OBIEE, and Qlik Sense to build reporting products for Global HR.
  • Designed ad-hoc reports and prototyped dashboards to engage users with new business intelligence capabilities and solutions.
  • Promoted consistency and standardization across reporting activities to support data discovery for Global HR Heads and regional leadership.
Retail Statistician (IMS Health)Nov 2009 - Dec 2010
Genpact, Bengaluru
Research AssociateApr 2006 - Nov 2009
NAARM & Agromet (Indian Council of Agricultural Research), Hyderabad

Projects

#1. India and Philippines Performance management calibration template & Compensation Diagnostics Template: The Performance Calibration Template delivered for the use of I&P. In addition to helping HRBPs’ focus on context and insights it has supported in achieving consistency in checks and reporting to I&P Leadership across LOBs. This tool offers various cuts based on Location, OC Leader, OC Directs, Job Level, IC vs Manager, etc. on Mid-Year rating and Risk Overlay rating, thus well – received by I&P HRBP/s. Also delivered Compensation Diagnostics Template to cover the Audit callouts on Merit Increase/Promotion Increase and TVC Increase. Supported the TVC (variable pay) accrual and allocation data processes and modeling revised TVC component.

#2. Automation of car lease eligibility check for Payroll team: Automation of car lease eligibility check process for the payroll team using Python. Earlier each request used to take 10-15 mins to process, and payroll team were receiving 50-60 requests a day. Using our BOT this process is completely automated resulting in saving of 12 hours per day. Approximately saving 2 FTE efforts. They have configured this BOT in three systems and have completely automated the process. #3. HC Demographics Executive metrics dashboard: Delivered a Tableau Executive Dashboard for I&P Operations Senior Executive Leader. Dashboard offers an executive view, the data visualization provides Insights on the Headcount Demographics and Attrition trends with several breakdowns by Job Level, Employee Tenure, Location and Management Span. HR business partners will utilize this platform during the MBRs and other key discussions with their respective business. Environment: MS-Excel, Tableau, Power BI, Python and Agile (SharePoint /Confluence /JIRA) HR Systems: Workday and Develop You (Cornerstone) Core Competencies: HR Analytics & Reporting, Workforce Metrics & KPIs, Executive Dashboard Design

Automated & Ad-hoc Reporting. Compliance & Data Privacy.

#1 Enterprise People Insights Dashboards: Global People Insights (Business Intelligence) Reporting system Implementation in OBIEE. Design, Develop and Delivery of Internal and External Learning, Performance & Capability dashboards as well as development of these dashboards in Strategic solution (OBIEE/Power BI) #2 Global HR Learning Platform Implementation (Success Factors): Played key role in Success Factor implementation (EC) in HSBC (Learning Function). Have contributed to HR transformation projects by leveraging expertise and providing training and support for data-related queries. Have been in a pivotal role in requirement gathering, validation, development, and testing, acting as a Business Analyst across various HR teams, delivering strategic insights through presentations. #3 Training Effectiveness on Employee performance: Contributed to a POC build a model on impact of Training on Performance as There has been a vast investment in learning, by the organization with a subjective opinion that it will improve the performance of the individual and thus organization. Which help understand the learning contribution towards the improve the performance of employee within the organization #4 Process Automation & Simplification: Played SME role in development of the BI Training & Development dashboard implementation in OBIEE for HSBC (Learning Function). Automated the Mandatory training process which led to saving of 2 FTE #5 Talent Dashboards: Design, Development and Automation of Talent dashboards (Mentoring, Explore) and Reports for senior Larning and Talent Mgmt LT Group #6 Compensation Dashboards and Reports: Played a Key role in supporting the Mid-Year and Year end PnR Reporting and Analytics team working with HK/UK team. Delivery End to End Delivery cycle of PnR Reports and Dashboard for Enterprise and Regional PnR Leads. Involved in detailed modelling and analysis of pay scenarios and outcomes for large populations

People Management Experience Summary:

Built 12+ members People Capability Shared Services COE to support global & regional HR leaders and COOs with human capital insights across all HR functions, reporting to Group HR COO on Training and Development, Talent. Unique blend of visionary leadership with expertise to lead strategic planning and operations; analytical, dedicated & versatile leader, enthusiastically meeting deadlines with innate skills in building high performing multi-cultural teams entailing 7-13 members that excel in delivering business value. Established an Offshore team of 12+ people and migrated work from Philippines to build a new team in GSC Hyderabad HSBC. Environment: SAS, OBIEE, R, MS-Access, MS-Excel, SAP Success Factors, SumTotal, Taleo, Cognos (Benchmarking Data) and Qlik

HR Systems: SAP Success Factors, Peoplesoft, Degreed (LXP), SumTotal, ServiceNow, RTC, PeopleSoft, Question Mark, GPRS (Aon HEWITT, Mercer, Watson TOWERS)

Flash Trend/Pharma Trend: This is a product which is delivered to the client weekly or monthly based on client requirement. The weekly data received from the pharmacies/Wholesalers are at transaction level. The production does the validation of initial data, the stats team do the QC checks for the sample data and projects it to the universe and finally deliver to the client. Sell-in/Sell-out Analysis: This Analysis is done on the basis of client complaints. Resolved the client complaints by studying claims, investigating data that sent to the IMS and finally we reach client with a report of trend of his product over the months and corrections we incorporated, in the form of pivot tables and graphs.

Environment: SAS, MS-Access, MS-Excel and OBIEE

Knowledge Management through Geospatial Library and Rural GIS, and capacity building in Digital Content Development: To build a Geospatial Library and provide a web-based access to Geospatial Data, Services and Learning and knowledge Resources to support Agricultural Research, Education and Technology Transfer, and To build a Participatory Rural GIS using PRA Processes for Village Knowledge Centers to support Agricultural Decision making by Local Communities. Extensive Data Analysis (SPSS and MS-Excel), Analyzing data using a variety of statistical techniques (ANOVA, Regression). Describing the Results through Graphs, Charts and Thematic maps. Deriving knowledge from the Databases using Data Mining Techniques & Coordinating with the team and the senior statistician. Capacity building of NARS in application of GRAM GIS in micro level planning and development for sustainable agriculture: The main objective of the project is to develop and evaluate GRAM GIS based framework to assess agricultural production systems at various levels for sustainability and to provide training to scientists/faculty of NARS in use of GRAM GIS to build capacity of NARS in GIS use. Environment: ArcGIS 9.1, ArcView, SPSS, MS-Access and MS-Excel

Education

Certificate Program In Artificial Intelligence (AI) for ManagersApr 2022 - Sep 2023
Indian Institute of Management Bengaluru ( IIM, Bengaluru)
  • Completed Certificate Program In Artificial Intelligence (AI) for Managers with an aggregate of 78% from Indian Institute of Management Bengaluru ( IIM, Bengaluru) (2022 Apr – 2023 Sep)
MScJan 2003 - Jan 2005
Department of Statistics, Andhra University, Vizag (AP)

Computer Science and Statistics

  • MSc Master of Computer Science and Statistics with an aggregate of 72% from Department of Statistics, Andhra University, Vizag (AP) (2003-2005).
BScJan 2000 - Jan 2003
Acahrya Nagarjuna University, Guntur (AP)

Maths, Statistics and Computer Science

  • BSc Bachelor of Science (Maths, Statistics and Computer Science ) Secured 70% from Acahrya Nagarjuna University, Guntur (AP) 2000-2003

Certifications

Advanced Business Analytics Using RIndian Institute of Technology ( IIT, Hyderabad)2016-09-01T00:00:00.000Z
SAS ProgrammingDimensionality Software Services2007-07-01T00:00:00.000Z